Premium Voice Solutions

Unicross offers a comprehensive and affordable business communications solution for multi-location enterprises to reduce their overall telecommunications charges.

Developed based on very own innovative patented technology, Unicross's Enterprise service allows companies to easily integrate their existing voice infrastructure by building a virtual voice network over Unicross's Global IP infrastructure without massive investment. This converges the telecommunication networks of all office and branch locations under one voice network, thereby significantly reducing the total international call charges while providing high quality and inexpensive means of communication.

Our patented technologies, focus on flexibility, reliability and quality, coupled with a global network managed round the clock, so that you enjoy consistent voice quality, service availability and an overall satisfying user experience.

As part of our dedication to support our clients and to achieve demonstrable results, we implemented data parsing and specialized reporting. This will allow to create data intelligence that will identify demographic and geographic statstics, that will decrease costs of running voice campaigns. Our network infrastructure and redundant servers provide reliable and very scalable IT platform to achieve top performance 24/7.

Benefits

  • Private internal phone networks similar to a private branch exchange (PBX)
  • Customized answering, hold and call waiting features
  • Automated call handling
  • Conference calling
  • In-program chat, data transfer, screen sharing and other multi-user functions
  • Broadcast multiple messages at once to many different recipients
  • Detailed reports and delivery statistics
  • Optimization of infrastructures
  • Reduction of TCO.

 

  • Improvement of Voice Mail features due toExchange's UM (Unified Messaging).
  • Additional solution nodes can be deployed at new office locations without major disruption to the service
  • Integrates easily with most of the existing enterprise voice infrastructure
  • Superior voice quality delivered via robust managed MPLS backbone
  • Monitor usage and expenses with customized monthly reports at corporate level and individual user level
  • Backed by 24x7 post-sales support & network monitoring